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Customer Comments

We work hard to ensure our customer service is first class and that every order is given our fullest attention. Below are some of the comments we have had over the years from our Love Spoon and Little Signs business.

Good morning Michael

Apologies for the delay in replying to you, regarding my order.

I was overwhelmed when I opened the parcel of the Welsh Love Spoon I had ordered from yourselves, and I cannot wait to give it to the Bride and Groom (to be) next month. 

The spoon was absolutely perfect and I have already highly recommended your service to many of my friends. They have seen it (in the box only) as I won’t let anyone handle it!!

Every single friend described it as beautiful, unique, appropriate, fabulous, stunning etc etc.

Delivery was not only on the day you advised, but a day earlier. 

Thank you so much for your superb service and I will be back again, when I have another special occasion. It’s a great keepsake memory, not just for a wedding. 

Kind regards 

Gail 

I have received the sign this morning and I’m absolutely thrilled with it. I will be ordering another for my daughters wedding. Thank you for the amazing customer service

Carole

Hi Michael

Thank you very much for my slate heart which arrived today. It is such high quality and absolutely perfect, I’m so very pleased with it. Service has been first class, from replying so quickly to my initial request and coming back with a design that evening, dispatching the next day and arriving in less than two days since ordering! Amazing all round and I wish you the very best of success in your caring, friendly, high standard business…thank you!

Kind regards Jo

Good morning Michael 

I have just received my sign and have to say how pleased I am with it. It was for my wife and she is over the moon.

Many thanks

Dennis

Hi

Our love spoon has arrived safely. We are very pleased with it. It is the perfect gift for our nephew’s wedding. 

We are so pleased we have tonight ordered a second love spoon for another family member for her wedding in May. 

Many thanks

Margaret

Hi Michael,

Just received my order and I could not be more happy with the end result.

Thank you so much for bringing my vision to life.  I can’t wait to give them to my sisters as I know they will be over the moon with them.  The attention to detail is perfect and the prompt service was amazing.

If I ever have need of your services again I would not hesitate to get in touch.

Kind regards

Teresa

Our sign arrived yesterday, and we are very pleased with it. Also, we recognise the high quality of your service and communications.You will be our suppler of choice next time we have a requirement for a sign.

Regards, Andrew

Hi

Just to let you know that I gave the sign to my husband as a Valentines Day present and he was absolutely delighted with it , even had a tear in his eye. The sign was perfect and even better than I had hoped.

Thank you so much for your assistance with this – one of the best presents I think I’ve given my husband! 

Regards 

Nicola

Thank you so much for very good service, my sign arrived this morning and I’m more than happy with the quality. 

To say my father in law was delighted with his sign is an understatement! Thanks so much for the professionally executed creation and quick delivery.

Will definitely recommend you to family and friends.

All the best for 2022.

Nicola

The sign arrived today. Thank you so much, it is really lovely and I wanted to say how much I appreciate your work and care over the design. 

Best wishes

Emma 

Received the garden sign today it looks fantastic thank you. Would be more than happy to recommend you to family and friends. Once again thank you very much.

Gail

I have received my three signs and they are absolutely perfect – love them!  Thank you.
I will certainly use your site again and would have no hesitation in recommending your company to friends and family.
Thanks again
Regards Denise
My order arrived safe & sound, thank you very much for the prompt service and lovely slate heart.
Barbara
Just to say that the love spoon arrived today.
I am absolutely thrilled with it, it’s a beautiful item.
Can’t wait to give this to my friends as a memento of their special day.
Just wanted to say ‘diolch’!
Kind regards
Melanie
Many thanks for the speedy delivery of my urgent order. The lovespoon is beautiful and I know my friends will be thrilled with something special from Wales.
Kind regards
Barbara
Hi there, just want to say ‘Thank you!’, the spoon arrived safe, it’s so beautiful, I gave it to my partner before she started another shift, she was speechless but I think the tears spoke volumes. I have already recommended you to several people here. Once again thank you so much. Lee
Just wanted to let you know how delighted we are with the slate memorial heart for our guinea pigs.  I looked for a long time to find something that fitted what we wanted.  I am really impressed with your service and the turnaround time.
Thank you
Anna
The garden sign arrived this morning and I would like to thank you for the very prompt service. Absolutely delighted with the sign which looks lovely and is a perfect addition to our granddaughter’s little flower, herb and strawberry garden pot that sits on the patio. Thank you again. Regards Susan

After receiving both of the signs I couldn’t be more happier. My granddad saw the “Wilkinson’s Throne” and he chuckled straight away. My cousin saw it as well and asked for the information for yourselves to have something made as well. I’ve attached a picture so you can see the final product.

Our bench this year won’t be built as the summer is nearly over but I’m really thankful for the time and effort you put into making this right for me and my grandparents. I’ll definitely be posting this on social media so share how great the work is.

Thank you
Rianne

Just want to say a massive thank you for our personalised sign. We’ve managed to paint the gate today and we’ve added our lovely slate grey sign with cute butterflies and little flowers. I’m so thankful and the personalisation just adds a little something to our garden. Will be ordering more soon!

Thank you so much for the update and the quick and easy service you have given me:)
I cant wait to give this gift to my husband, he is going to love it.

I would highly recommend you and thanks again so much,

Hi Michael,
    Wow, what service!! Our  love spoon has just been delivered, safe and sound. We are delighted with this – it is a gift for our son and his fiancee who are getting married next week, and as my husband is half Welsh we wanted to introduce a Welsh element into the proceedings, and the love spoon fits the bill perfectly.
    Thank you very much for your help.
        Best wishes,  Jenny
Her gift turned up today and I just wanted to say a huge thank you to you all. It looks gorgeous and she is going to love it.
I feel terrible that I’ve been such a hassle and I’m really sorry.
You are brilliant and I’m so grateful.
Lovespoon arrived on Wednesday it is beautiful better than I expected many thanks Ian I will definitely be using you again 👍👍👍👍

Thanks for an excellent quality product and prompt delivery. Diolch yn fawr, Alan

I received my love spoon today, thank you so much for getting it to me so quickly.
Its very beautiful and I’m sure they will love it.
Much appreciation and regards
Colleen
The love spoon has just arrived.  Thank you so much – it is beautiful.  Thank you for getting it to us so quickly.
Regards
Anne
Thank you so much for the personalised service you gave to create the wedding gift slate sign in time for the big day.
The sign was just as I imagined and I’m sure the bride and groom will appreciate the personal message you managed to lay out with such style.
Best wishes
Antonia
Sign was delivered yesterday thanks
I’m really pleased with the sign and the whole experience of dealing with yourself
Your help was much appreciated
Kind Regards
Stuart
Michael, the slate heart has arrived safely and it’s perfect, exactly what I wanted.   Thank you so much for prompt and efficient service and a great product.  The heart will hang on a tree in Torgiano, Italy following my daughters wedding there in September – obviously! 😊
Kind regards
Val
Just received my wooden spoon. It is absolutely beautiful. Thank you so very much. The spoon will be travelling to New Jersey in the States at the end of the month for my niece’s wedding and I am certain it will take up pride of place in her new home. Thank you for a very efficient service. Rhian
Amazing, thank you so much 🙂
Hello Michael
Thank you very much for the lovely engraved key rings & engraved slate sign. They are fantastic.
Best wishes
Jill
I received my welsh love spoon and it’s perfect. Shona
Thanks very much. The one you did for my goddaughter’s  engagement was lovely  and I have passed on your details to all who admired it,

Hi Michael, Just wanted to say thanks so much for the shed sign you made for us. It’s fantastic!We’re going to have one happy Taid come father’s day!! Thanks again! 😊 Kind regards Emma

hi Michael just wanted to say I had received the sign and it’s fab.
thank you as my husband will love this x

Hi Michael,

                 Many thanks my order,which is exactly what I wanted.
I will recommend your firm to my friends and I will be ordering from you again.
                                 Sincerely,

So very pleased with my order. Service & welshspoons are something you should be proud. The engraving & the welshspoons are just perfect wedding gifts. I will recommend you to all.

Lynda
My order has just arrived and I love it, love it, love it! 😍😍😍
I’m sure the recipients will appreciate it as much as I do. Thank you!
Kind regards
Lorna

Received my order and am delighted with the lovespoon. Thank you so much, will definitely use again. Lovely gift and brilliant service. Rachelle

I am in shock (in a good way!) that the order I made yesterday is already here.
Thank you so much. It looks great too.
Regards
Becky
Thank you for such a fantastic service. Received my order on Wednesday at very short notice for a wedding on Friday.  It ti beautiful and just what the grandmother of the bride wanted as a welsh gift.
Thank you again for an excellent service.
Best wishes
Enid

Hello Michael,

Thank you for my love spoon it is GORGEOUS  . I spent a long time trawling through all the various sites for these Love Spoobs. Your selection and quality is without doubt the best by far. This gift is going to Illinois in the summer as a WA present . Thank you so much again. Janet

Thank you so much for the love spoon.. absolutely perfect your service was professional and true to your word.. I wish you many years of success I will be recomending you in the future.

Many thanks again

Craig

Just to say a big thank you for sending the Lovespoons so promptly.
We are delighted with them.
Our daughter (with special needs) has been in hospital for six months with a spinal injury and these spoons will be used as a ‘thank you’ to everyone who has shown kindness to Louise.
I am at the hospital at the moment, but will be ordering another batch when I return home and have my credit card to hand.
Thanks again.
Elaine

Hello Michael
Just to let you know that I received the spoon today. It was lovely, really
pleased with it.

Thanks very much
regards
Sharon

Hello, I received the fantastic love spoon this morning, less than 36 hours after ordering it. The engraving is lovely and just what we wanted for our daughters wedding. Thank you

I have received my order it is fabulous thank you very much I wasn’t expecting it so soon x

My order arrived today thank you so much it’s perfect.
Beth

I have just received the love spoon that was only ordered on Sunday!
It is perfect thank you.
What an amazing service.
Da iawn DIOLCH am fawr .

Received loves spoon very quickly and was delighted with the product if the opportunity arises I will be glad to recommend your products
regards Beryl
On 20 September 2016

Dear Mr. Roberts, just to let you know that my love spoon arrived this morning ( you only called me yesterday !! 🙂 ) Such a quick delivery, and it is really beautiful. The young couple who will have it as a belated wedding gift will be so delighted,and it will always remind them of their big day ! Thank you for everything, it was a pleasure making business with you.
Kind regards Andrea

Hi, just to let you know that the love spoon arrived today safe and sound.
I am very pleased with the item. Beautifully made!
Kind regards.
Mark.

Thank you so much for the prompt delivery. Ordered on Sunday and received Tuesday morning. Very pleased with the love spoon, looks even better than I imagined it would.
Diolch yn fawr
Enid

I don’t believe it!!! I emailed you yesterday morning enquiring that if I ordered a love spoon I would I receive it within a week – which you promptly replied saying it wouldn’t be a problem. This morning (24 hours later) I received a beautiful lovespoon – I am thrilled with it. It’s just what I wanted. The packaging was excellent too.
Thanks very much indeed.
Regards
Vilma

Received our lovespoon today. Amazed & delighted by quick delivery, and quality fantastic. Great anniversary gift for my welsh born hubby. 27/1/16
Thank you so much for the excellent service and lovely items! They will make a fantastic gift when we travel to Nepal. I am really pleased with them!
Thanks once again
Kate

Thank you very much for the love spoon. I am delighted with it and hope the bride and groom like it as much as I do. Kind regards, Kathy

Hi Michael,
Just to let you know that we received the spoons today and that we are very pleased with . The envelopes give them a really nice touch too . Thanks once again for your help and great communication .
All the best
Robin and Kathryn

Excellent service from start to finish. Couldn’t have asked for any better.
20th April 2015

I am just emailing to say thank you for our recent order of the small engraved lovespoons. They are excellent quality and we are thrilled with them! We ordered them as wedding favours and I’m sure our guests will love them just as much as we do! We will definitely recommend you to anyone who wants lovespoons and if we need any more we will definitely be ordering off you. Thanks again!
Sarah

I am writing to you with a big thanks for your efficient delivery. The product is just perfect, and I am also happy with the package. Many thanks!
What a brilliant service! I’m sure only 24 hours have passed between ordering and the postman turning up. And we’re thrilled with the result – the perfect wedding present! Thank you so much!
I’m just emailing to say a BIG thank you for the Love Spoon I received from yourselves on Saturday.
I only ordered my spoon late Thursday night and was really happy and impressed with your quick delivery.
Especially as the Love Spoon is a gift for a Danish friend who is getting married this weekend in Denmark.
The Spoon looks great and I have already recommended you to a friend.
Thank you once more.

Hello Michael
Just to let you know that I received the spoon today. It was lovely, really
pleased with it.

Thanks very much
regards
Sharon

Thank you very much for my recent order. The 4 oak room signs & key rings are wonderful. So beautifully made.
I will recommend you to all the holiday let customers.
Thanks again.
Jill

Just to let you know, the sign was delivered this morning. I am delighted with it and will definitely be using your services again. This particular sign will be making its way to New Zealand on Saturday as a wedding present to my sister in law who has been gifted an enormous amount of different rose plants by her parents to create a rose garden on their grounds.
Many thanks,
Jemma.

I had been searching the web to find a sign for my Chicken house, I came across the Little Signs Company website when searching google and although I could not find exactly what I wanted on the pages I decided I would email to enquire if what I had in mind was possible. I received speedy replies each time I emailed (and I emailed a lot) and the service received was excellent, I was able to design the plaque myself which meant I had exactly what I had wanted. I was a little dubious of what the quality would be like as the price and postage was so fair. I have to say I was not disappointed at all.
The delivery was quick and the beautiful slate sign that I ordered now has pride of place on my chicken coop. I would certainly recommend Little Signs Company and I will be ordering from them again.

Kind Regards
Christine (The Crazy Chicken Lady 😊)

Just wanted to say thank you very much for a fabulous service!
Speedy and value for money! Product is great and your customer service was exemplary
Wishing you a very Happy Christmas
Kind regards
D

Just to let you know that the sign I ordered has arrived and I am very pleased with it.  This is a birthday gift for my friend Wendy and I am sure she will be delighted. Arrived in good time, exactly as ordered. I would certainly use your company again and would not hesitate in recommending you. Thank you very much. Regards Shirley

Thank you for my order which arrived Monday and is really lovely.  It is a Christmas present for my son in law (who is a chief and cooks our Christmas dinner) He will be really thrilled with this for his new shed so maybe we will get extra brandy on our Christmas pudding?  Thank you very much and Merry Christmas.  Barbara

Please send us any comments to help us improve on our service and skills.
Just to say I’m absolutely delighted with my little sign.
It’s beautiful and will make a lovely present for my dad.
Thank you for a great service & speedy delivery.
Well pleased.
Regards Hilary

Thank you so much for the lovely slate name sign for my great nephew Dexter’s shed , he will love it.
Sharon

Received the sign yesterday thank you.
Just what I was looking for and fantastically speedy and efficient service!
Thanks again. Will recommend you Liz
I just want to let you know how very pleased I am with the slate heart – The artwork is just perfect, thank you so much!
I now know where to go for anything similar and will certainly be recommending you to friends and family. Friendly and prompt email response and very quick delivery.
Many thanks again.

I have just received the love spoon that was only ordered on Sunday!
It is perfect thank you.
What an amazing service.

Da iawn DIOLCH am fawr .

I received my order today and am very pleased with it. Thank you for your prompt , professional and efficient service and I will be sure to recommend your company.
Kind regards 9/3/16

Received our lovespoon today. Amazed & delighted by quick delivery, and quality fantastic. Great anniversary gift for my welsh born hubby. 27/1/16
Thank you so much for the excellent service and lovely items! They will make a fantastic gift when we travel to Nepal. I am really pleased with them!
Thanks once again
Kate

Thank you very much for the love spoon. I am delighted with it and hope the bride and groom like it as much as I do. Kind regards, Kathy

Hi Michael,
Just to let you know that we received the spoons today and that we are very pleased with . The envelopes give them a really nice touch too . Thanks once again for your help and great communication .
All the best
Robin and Kathryn

Excellent service from start to finish. Couldn’t have asked for any better.
20th April 2015

I am just emailing to say thank you for our recent order of the small engraved lovespoons. They are excellent quality and we are thrilled with them! We ordered them as wedding favours and I’m sure our guests will love them just as much as we do! We will definitely recommend you to anyone who wants lovespoons and if we need any more we will definitely be ordering off you. Thanks again!
Sarah

I am writing to you with a big thanks for your efficient delivery. The product is just perfect, and I am also happy with the package. Many thanks!
What a brilliant service! I’m sure only 24 hours have passed between ordering and the postman turning up. And we’re thrilled with the result – the perfect wedding present! Thank you so much!
I’m just emailing to say a BIG thank you for the Love Spoon I received from yourselves on Saturday.
I only ordered my spoon late Thursday night and was really happy and impressed with your quick delivery.
Especially as the Love Spoon is a gift for a Danish friend who is getting married this weekend in Denmark.
The Spoon looks great and I have already recommended you to a friend.
Thank you once more.

Hi, just a quick mail to say “Thank You” for the Love Spoon,my Daughter and son in Law were so pleased with it

I have received the engraved Love Spoon I ordered and am absolutely delighted with it. It will make an excellent Golden Wedding present. The delivery was unbelievably quick. AH Rugby

The love spoon is beautiful, really nicely done and presented. Thank you so much, looking forward to giving it as a wedding gift, what a lovely memento of a special occasion. Very quick delivery too, can’t recommend you highly enough. Thank you, Sue.

Just received my order and I am absolutely delighted. I have ordered love spoons on two previous occasions and yours are, without doubt, the best. Thought you would like to know. Thank you.

We love to hear from our customers and how they enjoyed our service. Please send any feedback to us so we can spread the love.

I’d just like to say Thank You for your extremely prompt service and delivery of your personalised love spoons. I ordered @ 3pm on Friday and received it by 10am on Saturday, less than 24hrs after ordering it.
Amazing service and a present I’ll be very proud of giving to the recipients on their wedding day.
Thanks you,
Rhian

The lovespoons have arrived safely and Bride, Groom and parents think they are terrific – they will make a real impact on the day – we are really pleased. I would like to thank you for the courteous and efficient way you dealt with our order, it has been a very pleasurable experience corresponding with you and hope we can use your services again – Lisa is the first of four children!!! Sincerely, Mike

Both love spoons were received today. Many thanks, they are superb.
Lizzie

Just a note to say how lovely the spoon I ordered yesterday is, it arrived this morning. Your service is excellent and the product fantastic.
Diolch yn fawr
Karyn Lynch
The love spoon arrived today and I am really thrilled with it, fantastic, thank you so much.
Owena Jones.
Fantastic service thank you. Looking forward to ordering more soon. Delyth.
Just wanted to write a short email to you to say a big thank you for you wonderful service and the beautiful love spoon you personalised for me. I bought this love spoon on the 1st of June (2012), in the afternoon, and unbelievably, it was with me on Saturday the 2nd of June 2012 at 9am. Now that’s what I call service, absolutely fantastic. The love spoon is gorgeous and I am sure my sister and her partner will think this is a wonderful gift, when I give it to them on their wedding day.
Will definitly use you services again, without doubt.
With kind regards, Sandra Cook.

Just to let you know the lovespoon arrived on Friday and I was very pleased with it. I will definately use you again for a future friend’s wedding and recommend you to others.
Kind Regards
Clare Roberts

Wow! That was amazingly fast service! Thank you x

Hello
Just wanted to drop you a quick line to thank you for the spoon I ordered from you recently.
Firstly I am impressed with the speed of delivery etc and secondly your website made the spoons look good.. but in the flesh they are totally amazing. Totally amazed with this.
Thanks again for this and helping make my friends 1st wedding anniversary present so special.
Kind regards Glenn Willshire